Agent support
A failed transaction, a counter problem, a question about your application.
Use the help channel. It is the fastest route and it does not queue.
Go to support →Contact
Reach the part of Lukeport that can actually help.
A single contact form that routes everything to one inbox is how enquiries get lost. Pick the route that matches what you need. Each one reaches a different team.
Where to start
Four routes, four teams.
Partnerships
Aggregators, partner banks, licensed providers and institutional programmes.
Start with the compliance pack, then tell us what you need to reach.
Review compliance →Compliance & data requests
Exercising a data right, or requesting our certification documents.
State which right you are exercising so we can route it correctly.
Your rights →Becoming an agent
Applying to run a counter.
Apply directly. It is faster than emailing us about it.
Apply now →Write to us
Or send it in writing.
Pick the topic and it reaches the right team. We ask for a phone number as well as an email, because some questions are settled faster in one call than in four replies.
Or just reach us
- +2348113953622Staffed during working hours, WAT
- info@lukeport.com
- Phone
- +234 811 395 3622
- Visit our office
- Lukeport Nigeria Limited19 Town Planning WayIlupeju, Lagos StateNigeria
- Working hours
- Monday – Friday8:00am – 5:00pm
- Saturday9:00am – 1:00pm
- SundayClosed
- Follow us
- FacebookLukeport Nigeria Limited
- Instagramlukeport_ng
- XLukeportNG
- LinkedInLukeport Nigeria Limited
Before you write
Two things worth knowing.
Before you email about an application
If you have a reference number, quote it. That turns a search into a lookup. If you do not have one, your application was not submitted, and the fastest fix is to submit it again.
Media and speaking requests
Send them to info@lukeport.com with “Media” in the subject line and a deadline. We will tell you quickly if we cannot help.