We build the half of banking that has to be physical.
Digital channels reached most of Nigeria years ago. What they did not reach is the moment cash has to change hands. For a large part of the country, that moment is still every transaction that matters.
Distance is the barrier nobody could code away.
A bank branch is an expensive object. It needs premises, security, staff and enough transaction volume to justify all three, which is why branch networks stop at roughly the point where the economics stop, and why millions of people live an expensive journey away from the nearest one.
An agent is a different economic proposition entirely. The premises already exist, because they are a shop. The person already works there. The trust already exists, because the community has been buying from them for years. What is missing is the connection to the financial system, the training to use it correctly, and someone accountable when it fails.
That is the whole of what Lukeport does. We recruit, verify, train and deploy agents; we hold the licence position and the compliance obligations so the agent does not have to; and we run the operations that keep a counter trading after the launch photograph.
Financial inclusion stops being an abstraction the moment there is someone within walking distance who can take your cash.
Where we operate
- Operating
- 6+ years
- Head office
- Ilupeju, Lagos
- States covered
- 36 and the FCT
- Regulatory
- CBN licensed
- Data protection
- NDPA Trust Mark
Mission, vision and values.
Three statements the company holds itself to. They are printed here as Lukeport wrote them.
What drives us
To promote financial inclusion in Nigeria through an unwavering commitment to making transactions easy, accessible and secure for rural and urban communities.
Where we are going
To be Nigeria’s most trusted reference point in agent network services, delivering superior value through an integrated network of agents, aggregators and institutional partners.
What we stand for
Integrity, innovation and customer-centricity. We partner only with the best, rely on technology, and back every transaction with second-level authentication.
What we are building towards.
- 01
To build a sustainable financial support services structure that will drive the agency banking platform and its related services across the length and breadth of Nigeria and Africa.
- 02
Delivery and management of high-value propositions to our agents and aggregators through a highly effective integrated network.
- 03
Promote the agenda of financial inclusion in Nigeria through our commitment to making financial transactions easy for rural and urban areas.
Six values, each with a consequence.
These are carried over from the company's original statement of values. What is new is that each one now says what it actually commits us to. A value without a consequence is decoration.
Reliability
A counter that cannot serve a customer this morning is not coverage. We measure ourselves on locations that work, not locations that exist.
Professionalism
Agents are trained, monitored and held to a documented standard. The standard is ours to enforce, not the agent’s to invent.
Affordability
Financial access that costs a day’s wage to reach is not access. Distance, fees and friction are all part of the same price.
Accessibility
Built for the customer without a smartphone, without a data bundle and without a branch, because that is most of the market we serve.
Innovation
Applied where it removes friction for an agent or a customer, and nowhere else. Technology that adds a step is not progress.
Inclusion
The point of the network, not a by-product of it. Every counter is judged on whether it brings someone into the financial system who was outside it yesterday.
What the network adds up to.
Every figure here is totalled from the same hub records that draw the coverage map, so no two pages can quote different numbers.
- Agent locations, each one a livelihood
- 3,000+Agent locations, each one a livelihood
- States, plus the FCT
- 36States, plus the FCT
- Aggregators managing clusters on the network
- 66Aggregators managing clusters on the network
- Local government areas reached
- 259Local government areas reached
How these figures are produced
Open your counter. We handle the rest.
Applying takes four short steps: your details, your location, your ID, and your bank. You will know what happens next at every stage, and nothing needs to be printed.